Terms of Service

By accessing and using the services provided by Cheap Cold Air, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and customers who access or use our HVAC installation and replacement services in Austin, TX, and surrounding areas.

Cheap Cold Air provides professional HVAC installation and replacement services, including but not limited to: • Air conditioning system installation • Furnace and heating system installation • Heat pump installation • Ductless mini-split system installation • HVAC system replacement and upgrades All services are performed by licensed, trained, and insured technicians. Service availability may vary based on location and scheduling.

We provide free estimates for all installation and replacement projects. Estimates are based on: • Initial assessment of your property and existing systems • Equipment and material requirements • Labor and installation complexity • Applicable permits and code requirements Final pricing may vary from initial estimates based on actual conditions discovered during installation. Any significant changes to the scope of work or pricing will be communicated and approved by the customer before proceeding. Payment terms, financing options, and accepted payment methods will be outlined in your service agreement.

Service appointments are scheduled based on availability. We strive to accommodate your preferred date and time whenever possible. Cancellation Policy: • Appointments may be cancelled or rescheduled without penalty with at least 24 hours notice • Same-day cancellations may be subject to a service fee • Repeated no-shows may affect your ability to schedule future appointments We reserve the right to reschedule appointments due to weather conditions, equipment availability, or other circumstances beyond our control. In such cases, we will make every effort to provide advance notice and offer alternative scheduling options.

All installation work performed by Cheap Cold Air is backed by our workmanship warranty. Specific warranty terms include: • Labor warranty on installation work • Manufacturer warranties on all installed equipment • Extended warranty options may be available Warranty coverage requires: • Regular maintenance of installed systems • Prompt reporting of any issues or defects • Use of authorized service providers for repairs Warranty does not cover damage caused by improper use, neglect, unauthorized modifications, or acts of nature.

To the maximum extent permitted by law, Cheap Cold Air shall not be liable for: • Indirect, incidental, special, or consequential damages • Loss of use, data, or profits • Damages arising from circumstances beyond our reasonable control Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim. We maintain comprehensive liability insurance to protect both our company and our customers. Proof of insurance is available upon request.

As a customer, you agree to: • Provide accurate information about your property and existing systems • Ensure safe and clear access to work areas • Secure pets and valuables during service visits • Notify us of any known hazards or special conditions • Make timely payments as outlined in service agreements • Follow manufacturer guidelines for system operation and maintenance Failure to meet these responsibilities may affect service delivery, warranty coverage, or result in additional charges.

We are committed to resolving any concerns or disputes in a fair and timely manner. If you have a complaint or concern about our services: 1. Contact our customer service team to discuss the issue 2. We will investigate and respond within a reasonable timeframe 3. If the matter cannot be resolved informally, we may engage in mediation These Terms of Service shall be governed by and construed in accordance with the laws of the State of TX. Any legal proceedings shall be conducted in the appropriate courts of TX.

Cheap Cold Air reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after any changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically. For significant changes, we may provide additional notice through email or other means at our discretion.