Privacy Policy

Cheap Cold Air is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC installation services. We respect your privacy and are dedicated to protecting the personal information you share with us. This policy applies to information collected through our website, phone communications, in-person interactions, and any other means.

We may collect the following types of information: Personal Information: • Name and contact information (phone number, email address, mailing address) • Property address and details relevant to HVAC services • Payment information for service transactions • Communication records between you and our company Automatically Collected Information: • IP address and browser type • Device information and operating system • Pages visited and time spent on our website • Referring website or source Service-Related Information: • Details about your current HVAC system • Service history and preferences • Photos or documentation related to installations

We use collected information for the following purposes: Service Delivery: • To provide HVAC installation and replacement services • To schedule appointments and send service reminders • To communicate about your project status • To process payments and maintain records Business Operations: • To improve our services and customer experience • To respond to inquiries and provide customer support • To send relevant updates, promotions, or educational content (with your consent) • To comply with legal obligations and protect our rights We do not sell your personal information to third parties.

We may share your information in the following circumstances: Service Providers: • Equipment manufacturers for warranty registration • Financing partners when you apply for payment plans • Subcontractors who assist with installations • Payment processors for transaction handling Legal Requirements: • When required by law or legal process • To protect our rights, privacy, safety, or property • To enforce our terms of service Business Transfers: • In connection with a merger, acquisition, or sale of assets All third parties with whom we share information are required to maintain confidentiality and use information only for specified purposes.

We implement appropriate security measures to protect your personal information: Technical Safeguards: • Secure SSL encryption for data transmission • Secure storage systems with access controls • Regular security assessments and updates Administrative Safeguards: • Employee training on data privacy practices • Limited access to personal information on a need-to-know basis • Policies and procedures for handling sensitive data While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Our website may use cookies and similar tracking technologies: Types of Cookies: • Essential cookies for website functionality • Analytics cookies to understand site usage • Preference cookies to remember your settings You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. Third-Party Analytics: We may use services like Google Analytics to analyze website traffic. These services may collect anonymous usage data subject to their own privacy policies.

Depending on your location, you may have the following rights: Access and Correction: • Request access to personal information we hold about you • Request correction of inaccurate information Deletion: • Request deletion of your personal information (subject to legal requirements) Opt-Out: • Unsubscribe from marketing communications • Opt out of certain data collection practices California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know what personal information is collected and the right to request deletion. To exercise any of these rights, please contact us using the information provided below.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

Our website may contain links to third-party websites, including: • Equipment manufacturer websites • Financing partner portals • Social media platforms These external sites have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes: • The updated policy will be posted on this page • The "Last Updated" date will be revised • For material changes, we may provide additional notice Continued use of our services after policy updates constitutes acceptance of the revised policy. We encourage you to review this policy periodically.